Privacy Policy
Introduction
PropulsionAI, Inc. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on our website, use our services, or communicate with us. This information may include your name, email address, company name, and any other details you choose to provide.
Project Data
When you use our services to manage projects, knowledgebases, or datasets, we collect and store the data you upload or generate. This includes information and content related to your AI models, training data, and any other data you choose to process through our platform.
Usage Data
We automatically collect certain information when you visit, use, or navigate our website and services. This may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our site.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Improve Services: To operate, maintain, and enhance the services we provide to you, including processing your requests, managing your projects, and improving our platform’s functionality.
- To Communicate with You: To send you updates, notifications, and other information that may be of interest to you, such as service-related announcements or changes to our terms and policies.
- To Analyze Usage: To analyze and monitor usage trends and preferences in order to improve your experience with our platform.
What We Do Not Do
No Use of Your Data for Model or Platform Improvement
We do not use data from your projects, knowledgebases, or datasets to improve our models or platform. Your data is solely used for the purpose of providing you with the services you have requested and for the completion of tasks you have initiated.
No Sale of Your Data
We do not sell, trade, or otherwise transfer your project data, knowledgebases, or datasets to outside parties. Your data is your own, and we respect your ownership of it.
Data Retention Policy
We follow a strict data retention policy:
- Zero Data Retention for Inference and Training: All conversations via our inference services and datasets used for training are deleted within 24 hours of task completion.
- Stored Data: The only data we retain are the datasets, knowledgebase files, and user-trained models that you explicitly upload and store on our platform.
Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with service providers that perform services on our behalf, such as hosting providers and payment processors.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Security
We use industry-standard security measures to protect your personal information and project data. This includes encryption, access controls, and regular security assessments to safeguard against unauthorized access, disclosure, alteration, or destruction of your data.
Your Rights
You have the following rights regarding your personal data:
- Access and Correction: You may request access to or correction of the personal information we hold about you.
- Deletion: You may request the deletion of your personal data, subject to certain legal obligations that may require us to retain it.
- Objection and Restriction: You may object to or request the restriction of our processing of your personal data.
- Withdraw Consent: You may withdraw your consent to our processing of your personal data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website and indicating the date it was last updated. Your continued use of our services after such changes will constitute your acceptance of the new Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@propulsionhq.com.
Effective Date: August 1, 2024